Customer Evaluation Survey Form

At Firmview Associates we take pride in performing quality work and ask for customer feedback to ensure we continue to provide excellent customer service. Your feedback is very important to the success of our business and we would be most grateful if you could please take a few minutes to tell us about your experience:

Name:
Company Name:
Email:
The project was for:
Was your system delivered in a timely manner?
Did you get what you were promised?
Was the final price the same as initially quoted?
Were there any problems during any part of the process?
If so, were they resolved to your satisfaction?
Would you recommend Firmview Associates to a friend or associate?
If no, why not?
Any other comments you think could be used to improve the service:
May we use your name and/or comments in our publicity? (If no, your information will be kept confidential.)
Finally how would you rate the entire experience (ten is high)